Shipping Policy

This Shipping Policy outlines how orders placed with HiddenKits are processed and delivered worldwide.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

During periods of high demand, processing times may be slightly extended. Customers will be notified if significant delays occur.

Shipping Times

Estimated delivery times vary depending on destination:

Europe: 5–10 business days
United Kingdom: 5–10 business days
United States & Canada: 7–12 business days
Rest of the World: 7–15 business days

Delivery times are estimates and may vary due to customs processing, local carriers, or unforeseen logistical delays.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information so you can monitor the progress of your delivery.

Customs, Duties & Taxes

International shipments may be subject to customs duties, import taxes, or additional fees imposed by the destination country. These charges are the responsibility of the customer.

Incorrect Address Information

Customers are responsible for providing accurate shipping information at checkout. HiddenKits is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.

Lost or Delayed Packages

While we work with trusted shipping partners, HiddenKits is not responsible for delays caused by carriers, customs, or events beyond our control. If your package appears lost, please contact us and we will assist in opening an investigation with the carrier.