Delivery & Returns
At HiddenKits, we believe the experience should be exciting — and worry-free.
Below you’ll find everything you need to know about shipping, delivery times and returns.
Delivery Information
Processing Time
All orders are carefully prepared and shipped within 1–3 business days after purchase.
Each shirt is individually selected, quality-checked and packed in our signature HiddenKits box before dispatch.
Shipping Time
Delivery times vary depending on your country:
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Europe: 4–8 business days
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United Kingdom: 4–7 business days
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International: 7–12 business days
Once your order is shipped, you’ll receive a tracking number by email.
Please note that during peak seasons or special promotions, shipping times may be slightly extended.
Shipping Costs
Shipping costs are calculated at checkout based on your location.
We frequently offer:
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Free shipping campaigns
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Limited-time delivery promotions
Returns & Exchanges
We want you to love the experience.
If for any reason you’re not satisfied, we’ve got you covered.
First Exchange Is FREE
Your first size exchange is completely free.
If the fit isn’t perfect:
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Contact our support team.
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We’ll guide you through the process.
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We’ll send your new size at no additional cost.
No stress. No hidden fees.
100-Day Money-Back Guarantee
You have 100 days from the delivery date to request a return.
To be eligible:
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The shirt must be unworn.
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Original tags must be attached.
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Item must be returned in its original condition.
Once received and inspected, your refund will be processed within 5–10 business days.
Important Notes
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Mystery boxes cannot be returned due to club preference.
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Returns are accepted for sizing issues or product defects.
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Shipping fees are non-refundable (except in cases of error or defect).
Need Help?
Our support team is always ready to assist.
Contact us at:
support@hiddenkits.com
We typically respond within 24 hours.
